This Privacy Policy governs the manner in which Master Plan Real Estate FZE (“Company”, “we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website dubaimasterplan.com (the “Site”). This policy applies to the Site and all services offered through it.
1. Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users:
- Fill out contact or inquiry forms
- Request information about properties or real estate projects
- Contact us via WhatsApp, email, or other communication channels available on the Site
The personal information we may collect includes name, email address, phone number, and any other information voluntarily provided by the User. Users may visit our Site anonymously. We collect personal information only if Users voluntarily submit it. Refusing to provide certain information may limit the ability to access some services or features.
2. Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our Site. This may include browser type, device type, operating system, IP address, Internet service provider, and other similar technical information.
3. Web Browser Cookies
Our Site may use cookies to enhance User experience. Cookies help us understand how Users interact with the Site and allow us to improve functionality and performance. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. Please note that disabling cookies may affect the proper functioning of some parts of the Site.
4. How We Use Collected Information
Master Plan Real Estate FZE may collect and use Users’ information for the following purposes:
- To respond to inquiries and provide real estate information
- To improve customer service and user experience
- To personalize content and property recommendations
- To improve our Site and services
- To communicate with Users regarding projects, offers, and updates related to real estate services
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our Site.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information